Effective Date: January 1, 2025
At TapXTool, we strive to ensure customer satisfaction with our services. If you are not entirely satisfied with your purchase, we offer a refund within 7 days of the original purchase date, subject to the terms outlined below.
Eligibility for Refund
To qualify for a refund, the following conditions must be met:
- The refund request must be made within 7 days of the purchase date.
- The product or service must not have been excessively used.
- Refunds apply only to first-time purchases; renewals and subsequent charges are non-refundable.
- Any promotional or discounted purchases may not be eligible for a refund.
How to Request a Refund
To initiate a refund request, please contact our support team at [[email protected]] with the following details:
- Your name and email address used for the purchase.
- Order ID or transaction details.
- Reason for requesting a refund.
Once your request is received, we will review it and notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original payment method within 5-10 business days.
Non-Refundable Cases
Refunds will not be provided under the following circumstances:
- Requests made after the 7-day refund period.
- Excessive use of the product or service beyond reasonable trial limits.
- Violation of our Terms of Service.
- Payments made through non-refundable methods.
Modifications to Refund Policy
TapXTool reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting on our website.
For any further questions or assistance, please reach out to our support team at [[email protected]].